FAQ

• What does "Rescued Food" mean?

  

  Rescued Food" is food that haven't been sold even though it is edible. These foods are "rescued" so that they can still be eaten and do not end up in the waste.

  In retail, food is taken off the shelf because it is close to its expiry date or is not bought because of visual defects. In wholesale, too, food that is dewy is sorted out. How is this possible?

  We customers now want our supermarket having shelves full of very fresh produce even shortly before closing. For this reason, supermarkets are getting more and more deliveries. Always with very fresh produce. When the supermarket notices that customers have only bought a few of these fruits or vegetables that day, it cancels the delivery planned for the following morning. These very fresh goods are disposed of because the next delivery is already planned.

  The "Rescued Food" processed in the BENU SLOOW restaurant comes from the retail and wholesale trade. These products are dewy fresh, come directly from the field, have in any case a sufficiently long shelf life, comply with EU standards and basically come from ecological farming.

  Food recovery and consumption of "Rescued Food" are important steps in the fight against systematic food waste and resist the usual thermal processing of food waste, that ends up in the garbage.

• Does the restaurant BENU SLOOW also serve meat and fish?

  

  No! We have decided to completely avoid meat and fish at BENU SLOOW and only offer vegetarian and vegan dishes. Most people know by now that the socio-ecological footprint of meat and fish is considerable. We want to show how attractive, creative, parfumed alternatives can taste.

  Vegan dishes do not use any foods of animal origin or to which ingredients of animal origin, whether processed or unprocessed, have been added. Vegetarian dishes may use animal products such as milk, eggs, honey bees or their components or products derived from them.

  Whether of plant or animal origin, BENU SLOOW uses only ingredients from ecological farming.

• Can I select my menu at the BENU SLOOW restaurant?

  

  In the Restaurant BENU SLOOW, you can choose your dish from the menu card

  The menu slightly varies every day depending on the the collected rescued ingredients.

• Can my dog accompany me to the BENU SLOOW restaurant?

  

  BENU chose to integrate a completely open kitchen in BENU SLOOW to give every visitor the possibility to see how consequent the team is excelling on only fresh food, without any convenience components.

  As a consequence of this approach and as much as we adore our furry friends, we are unfortunately not allowed, for legal reasons, to accept pets in our pilot restaurant, except for guide dogs accompanying disabled people.

• Can I cancel my reservation?

  

  If you are unable to make your reservation, please let us know as soon as possible. Contact us by phone at +352 27 38 01-81 or by e-mail at info@benusloow.lu.

  Please cancel your reserved table at the BENU SLOOW restaurant up to 24 hours in advance.

  This gives us the opportunity to assign the table to other guests or to reorganise the service.